PhonePe Recruitment 2025
Exciting Career Opportunity for Service Delivery Engineers (SRE) in Bangalore
Are you ready to take your career to the next level with one of India's most prominent fintech giants? PhonePe is actively recruiting talented professionals for the position of Service Delivery Engineer within its highly esteemed Site Reliability Engineering (SRE) division. Located in the tech hub of Bangalore, this role offers an unparalleled opportunity to work on highly scalable distributed systems that power millions of transactions every single day. If you have a passion for Linux system administration, automation, and maintaining high-availability infrastructure, this is the perfect career move for you.
Detailed Company Profile & Overview
Headquartered in India, PhonePe is a pioneer in the digital payments landscape. Since its flagship app launch in August 2016, the company has grown at an astronomical rate. As of April 2025, PhonePe boasts an active user base of over 60 Crore (600 Million) registered users and a merchant acceptance network spanning more than 4 Crore (40+ Million) merchants. Processing over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) exceeding INR 150 Lakh Crore, PhonePe is a critical pillar of India's digital economy.
Beyond digital payments, PhonePe has successfully diversified its business portfolio. It now offers robust financial services including Insurance, Lending, and Wealth Management. Additionally, PhonePe has launched innovative consumer tech ventures such as Pincode (a hyperlocal e-commerce platform) and the Indus AppStore (a localized Android app store designed specifically for the Indian ecosystem). Working at PhonePe means being part of an inclusive, fast-paced, and highly innovative culture where you are empowered to own your work from start to finish.
Detailed Job Description and Responsibilities
As a Service Delivery Engineer in the SRE - System Delivery team, you will join a centralized, cross-functional, and horizontal unit. The team collaborates closely with other specialized SRE divisions to build, manage, and scale PhonePe's massive production infrastructure. Your primary objective is to ensure uninterrupted services to millions of users across the country by executing critical production management tasks.
Your day-to-day responsibilities will include:
- Distributed Systems Management: Build, configure, and manage highly distributed systems such as Galera, Nginx, Aerospike, ElasticSearch, and RabbitMQ (RMQ).
- Vulnerability Patching: Deploy operating system vulnerability fixes and security patches across production systems to maintain a secure environment.
- Database Maintenance: Perform routine database maintenance activities, ensuring optimal performance, data integrity, and minimal downtime.
- Proxy Configurations: Build, test, and roll out proxy configurations to production systems to optimize traffic routing and security.
- Rotational Shifts: Provide 24/7 on-call support and work in rotational shifts to ensure round-the-clock infrastructure monitoring and incident response.
Detailed Eligibility Criteria
To be considered for this role, candidates must meet the following eligibility requirements:
- Educational Qualification: Bachelor's or Master's degree in Engineering (B.E/B.Tech), Computer Applications (MCA), Computer Science (B.Sc/M.Sc), or a highly analytical discipline.
- Experience: Minimum of 1 to 3 years of hands-on, professional experience in Linux or Unix System Administration.
- Shift Flexibility: Absolute willingness to work in a 24/7 rotational shift environment and participate in on-call rotations.
- Location: Must be willing to work from the PhonePe office in Bangalore (5 days a week).
Required Skills & Preferred Qualifications
PhonePe is looking for candidates who possess a strong technical foundation in system administration and automation. Below is a detailed breakdown of the core skills required:
Core Technical Skills:
- Linux CLI Tools: High proficiency in using command-line interface tools for system administration, troubleshooting, and performance monitoring.
- Disk & LVM Management: Hands-on experience managing disk partitions, file systems, and Logical Volume Manager (LVM).
- System Services & Package Management: Deep understanding of managing system services (systemd/init) and package management tools (yum, apt, etc.).
- DNS & Networking: Strong conceptual understanding of DNS configurations, basic networking protocols, and Linux-based firewalls.
- Infrastructure as Code (IaC): Practical understanding of configuration management and IaC tools like SaltStack or Ansible.
- Scripting: Ability to write and debug robust Bash or Python scripts to automate repetitive administrative tasks.
Preferred/Plus Skills:
- Experience with distributed database systems like MariaDB.
- Familiarity with containerization technologies such as Docker.
- Knowledge of proxy technologies like Nginx and version control systems like GIT.
- Basic understanding of web security protocols, including HTTP and TLS.
Selection Process
The recruitment process at PhonePe is designed to evaluate both your technical capabilities and cultural alignment. Candidates can generally expect the following stages:
- Resume Screening: Initial shortlisting based on experience, skills, and academic background.
- Technical Assessment: An online test or initial screening call focusing on Linux administration, basic networking, and scripting.
- Technical Interviews: In-depth technical rounds covering system internals, troubleshooting scenarios, database concepts, and automation tools.
- Hiring Manager & Culture Fit Round: Discussion regarding your experience, shift flexibility, problem-solving approach, and alignment with PhonePe's core values.
How to Apply
If you meet the eligibility criteria and are excited about the prospect of joining PhonePe's SRE team, follow these simple steps to submit your application:
- Click on the Apply Now button below to navigate to the official application portal.
- Fill out the application form with your personal details, contact information, and professional experience.
- Upload your updated Resume/CV (accepted formats: PDF, DOC, DOCX, TXT).
- Answer the role-specific screening questions accurately (e.g., experience with on-prem infrastructure, Linux rating, shift availability).
- Review your details and click on Submit Application.